Broken Boiler? Here's what you need to do...

If your boiler has completely stopped working or is on the verge of breaking down, there are a few things you can do that will either help fix the issue so you won't have to call a heating engineer.

Our heating engineers throughout Telford and the surrounding areas, including Newport, Atterley, Shifnal & Shrewsbury have put together this blog for you to help make the situation as easy as possible.

what to do when your boiler breaks


What to check when your boiler breaks down

Fault Codes

A few fault codes that appear on your boiler can be easily fixed. However, there are others that will need to look at by a qualified Gas Safe registered engineer. To find out what the fault code on your boiler means, simply take a look through the manual guide that came with your boiler.  

If you have had your boiler for many years and are unable to locate the guide, simply search online for the code alongside the make and model of the boiler. This will help you understand what the fault code on your boiler means and what you can do to fix it.

Electricity Supply

Fuse Box

Checking to see whether your fuse box has tripped is very important, especially because it affects your boiler. Also, if you have recently experienced the loss of power, there is a possibility of the boiler's timer has been reset. You can check to see whether the clock on the boiler matches the current time, and if it is not you can easily reprogram it.

Prepaid Meters

Many households have prepaid metres because it allows them to gain greater control over their heating bills. There is a possibility of the metre running out of credit, causing your heating system to shut down. Before you get in touch with a professional heating engineer, take a look at the meter incase it needs topping up.

Gas Supply

If there is anything restricting the gas supply, then the boiler will not start. To figure out if anything is blocking the gas supply, we recommend checking to see if other gas appliances are still working. We also recommend checking the Emergency Control Valve to ensure it is not switched off.

The gas supply should always be inspected by a qualified Gas Safe registered engineer. This is because they are trained to carry out safe gas services.  Here at Enflame Heating and Plumbing, we are Gas Safe registered engineers, so if you are experiencing issues with your boiler or would like to book a boiler repair service, you can count on us!

broken boiler what to check

Boiler Pressure

A low boiler pressure will cause difficulty in igniting and switching your boiler on.  It is very easy to check the pressure of your boiler, simply take a look at the screen or the gauge on your boiler.  

Boiler pressure should be between 1 and 2 bars, with anything below being deemed low. Similar to fault codes, you can search out how to repressurize your boiler in your handbook or on the internet.

Water Supply

Check that your hot water supply is still switched on; if it isn't, call your water provider for assistance in resolving the issue.

Is it time to replace your boiler?

If you have noticed that your boiler is constantly giving you issues, then it may be time to start considering getting it replaced! Not only will a brand new boiler save you money on any unexpected repair costs, but it will also reduce your energy bills as they are high inefficiency.  

At Enflame Heating and Plumbing, we have installed a range of boilers throughout Telford, Newport, Atterley and Shifnal. If you would like to know more about our boiler installation services, get in touch by viewing our contact details down below.

Find out more

To learn more about us, our boiler repair services or any issues you are experiencing with your boiler, get in touch with our expert team by calling us on 01952300008 and we will be happy to help.

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